Call Center 564
| Job Type | Full Time |
|---|---|
| Job Function | Customer Service |
| Position Level | Other |
| Year of Experience | No preference |
| Qualification | Bachelor's Degree |
| Preferred Gender | Any Gender |
| Age | 18 - 30 year old |
| Working Day | 5 (1/2)-day work/week |
| Working Hour | Office Hour |
| Location | Phnom Penh |
| Contract Duration | |
| Posted Date | 24 Apr 2024 |
- other,
- Khmer,
- English,
- Knowledge internet connection and other communication connections for customer following to procedures
- Resolve technical issues for customers on the phone.
- Keep records of service to customers;
- Escalate and report issues and concerns to supervisor and manager as required
- Perform professional communication with customers by phone and email
- Provide details of potential customers or upgraded sales leads to the Sales Team
- Any other related tasks as assigned from time to time by Manager.
- Resolve technical issues for customers on the phone.
- Keep records of service to customers;
- Escalate and report issues and concerns to supervisor and manager as required
- Perform professional communication with customers by phone and email
- Provide details of potential customers or upgraded sales leads to the Sales Team
- Any other related tasks as assigned from time to time by Manager.
- Fresh graduate in IT or other related fields
- Be good at speaking and writing in English and can speak Chinese is advance
- Experienced configure Modems, router Wi-Fi and AP
- Basic network TCP/IP, IP address, Switches and other relate to network basic
- Knowledge DSL Fiber Optic and related internet technologies
- Flexible to work on rotating schedule (Morning Shift: 8:00AM to 5:00PM ; Afternoon shift: 2PM to 9PM and Night Shift: 9:00 PM to 7:00AM next day).
- Be good at communication initiative and problem solving
- Be good at speaking and writing in English and can speak Chinese is advance
- Experienced configure Modems, router Wi-Fi and AP
- Basic network TCP/IP, IP address, Switches and other relate to network basic
- Knowledge DSL Fiber Optic and related internet technologies
- Flexible to work on rotating schedule (Morning Shift: 8:00AM to 5:00PM ; Afternoon shift: 2PM to 9PM and Night Shift: 9:00 PM to 7:00AM next day).
- Be good at communication initiative and problem solving
| Company Name | Opennet (King Technologies Co., Ltd) |
|---|---|
| Industry | Telecomunication |
| Location | CITY TOWER 3B & 3C (3 Floor): #321, MaoTse Tong Blvd, Phsa Depo I, Toul Kork, Phnom Penh,Phnom Penh |
| Contact Person | Human Resource |
| Contact Number | 086 92 46 92/ 097 5 326 328 |
| Contact Email | job@opennet.com.kh |
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